Overview

This article explains how to add a new driver account through the Shipper Web. It also covers mandatory information, required documents, and important considerations while creating the driver account.

Key Information Requirements

Field	Requirement
Driver Name	Optional
Mobile Number	Mandatory
Email ID	Optional
Date of Birth	Optional
Document Scanned Copy	Optional

*We suggest you provide the Driver name for better visibility.

Pre-Conditions

• User must be signed in to the Shipper Web
• User should have the driver’s valid mobile number and required documents ready before starting the process.

Step-by-Step Instructions

Step 1: Navigate to the Drivers Section

• Log in to Shipper Portal
• Select Masters from the Left menu
• Choose Drivers from the sub-menu

The system will display the list of existing drivers.

Step 2: Select “Add New”

• Click on the Add New button.
• The system will open the Driver Creation form.
• Fill in all required driver details, such as:
  • Driver Name
  • Mobile Number
  • Email ID (Optional)
  • Date of Birth (Optional)
  • Upload the required scanned document copy.
• Click Save Drivers.

Note

• Once a driver is mapped to a mobile number, the mobile number cannot be modified without contacting the Mojro Support team at support@mojro.com
• If a driver changes their mobile number:
  • The existing account must first be deactivated.
  • A new driver account must then be created using the new mobile number.
• Ensure the driver’s mobile number is valid and active, as login credentials and other account-related information are sent via SMS.

Troubleshooting